Altigen AltiView Release 4.0 Instrukcja Użytkownika Pobierz pdf (Strona 8)

CDR Search 4.0

4 Center 4.0 User Guide

Running a CDR Search

The CDR Search main window has two tabs: WG CDR and CDR.

Logging in as the administrator enables you to run either a CDR search

or a WG CDR search (explained on page 9).

Figure 3. CDR tab of the CDR Search main window

1. Select the time range for the search:

• User Define—The From/To fields default to a range that includes

the ten previous days. Edit the date and time for a custom range.

• Today—Sets the From/To fields to the current date

• Last 7 Days—Sets the From/To range to the previous 7 days

2. Select the Type of search:

• Calls & Messages—Calls either answered or directed to voice mail

• Calls—Calls answered by a human

• Messages—Calls directed to voice mail

• All Trunks Busy—Calls aborted due to busy signals

CDR Search.book Page 4 Tuesday, September 19, 2000 8:56 PM

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Altigen AltiView Release 4.0 Instrukcja Użytkownika Strona 8