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MaxCommunicator Manual 1

Overview

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About MaxCommunicator

MaxCommunicator is call management software for the general desktop

PC user, replacing AltiGen’s AltiView. It runs with the MAX

Communication Server ACC or ACM 6.0 or later systems.

MaxCommunicator users can access, configure, and perform several of the

system’s PBX functions directly from the desktop, including call handling,

call forwarding, voice messaging, extension monitoring, conferencing, and

One Number Access.

In addition, MaxCommunicator integrates with Microsoft Outlook and

Outlook Express, ACT! , and GoldMine® for caller screen pops and dialing

out from these applications.

New in Release 6.0

• A Microsoft .NET-based graphical user interface, giving the ability to:

• Drag and drop calls to transfer or conference

• Customize the command button bar and tabbed pages

• Open tabbed pages as separate windows

• Rearrange columns

• Use the keyboard arrow and tab buttons to move from option to

option, as well as selecting by a click

• Drag and dock parts of MaxCommunicator

• Microsoft Office Communications Server (OCS) integration

• E.164 support for call history and return calls

• E.164 number support when dialing from Outlook

• A department field is displayed in the Directory and Monitor tabs

New in Release 6.0, Update 1

• User can log in as a virtual extension, a workgroup or a huntgroup, as

well as a physical extension.

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