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Route By Query Result

22 Advanced Call Router Manual

Routing Configuration Examples

This section contains three examples:

• “Example: Single Table, Single Purpose Field” on page 22

• “Example: Single Table, Multiple Purpose Fields” on page 24

• “Example: Multiple Tables” on page 26

Example: Single Table, Single Purpose Field

This example illustrates a configuration for a single table, which is designed

as follows:

Field Name Field Type Description

ProductNumber Text

Source data that Advanced Call

Router

will search for. The caller

could enter this string through the

Auto Attendant.

Extension Text

The destination extension to which

the call will be r

outed.

Here is an example of the data in this table (the table name is RouteTable):

Product Number Extension

5001 101

5002 102

5003 103

1 2 ... 21 22 23 24 25 26 27 28 29 30 31 32 33 34

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