Altigen MAXCS 7.0 Update 1 MaxInSight Instrukcja Użytkownika Pobierz pdf (Strona 18)

14 MaxInSight Manual

1. To select a workgroup, highlight it and click the Right-arrow

button. You can select multiple workgroups to monitor, but in

this configuration only one workgroup view at a time is

displayed. When multiple workgroups are selected, the data of

each one is displayed in rotation. You can specify the order of

the rotating display by arranging the order of the selected

workgroups: highlight a workgroup and click the Up or Down

arrow button to move it to where you want it.

2. Select the fields you want to monitor. The fields are arranged

in three categories: Queue, Workgroup, Agent. To see an

Select

work-

groups to

view

Highlight a

field to see

it described

here

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Altigen MAXCS 7.0 Update 1 MaxInSight Instrukcja Użytkownika Strona 18