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22 VRManager Manual

Searching for All an Extension’s Voice Records

If you query a specified extension’s voice records and in that query you also

specify a workgroup, the query results show only the extension’s voice

records related to the workgroup. The results do not show non-workgroup

voice records.

If you want the query results to display all voice records for that extension,

leave the WorkGroup field blank.

Playing Voice Records

To play a voice record,

Click a voice record in the main window to highlight it, and then click the Play

button.

Note: Deleted voice files do not play.

Displaying Columns

You can select which columns you want displayed in the main view window.

These are the column headers you can select from:

• ID

• Callee ID

• Session ID

• Caller ID

• DNIS

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