Altigen MAXCS 7.5 CDR Instrukcja Użytkownika Strona 21
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Using CDR Search
CDR Manual 17
Using CDR Search
This will allow access to the workgroup CDR and workgroup
statistics.
If you enter an invalid password, the Password window reopens. A
red
X appears before the problem workgroup. Re-enter the password
and click OK.
For multiple workgroups:
If you re-enter an invalid password for
one workgroup, the CDR Search main window will open, but the
workgroup will not appear in the Workgroup list and thus will not be
available as a search criterion.
- Call Detail 1
- Reporting 1
- WARNING! 2
- TRADEMARKS 2
- Contents 3
- HAPTER 4 4
- HAPTER 5 4
- Installing CDR Search 5
- Pre-Installation Checklist 6
- Uninstalling CDR Search 6
- Downgrade Procedure 6
- CDR Manual 3 7
- 4 CDR Manual 8
- CDR Overview 9
- 6 CDR Manual 10
- Service) 11
- 8 CDR Manual 12
- Call Center Events and CDR 13
- Past and Present CDR 13
- Multi-Project Naming 14
- Changing Time Settings 15
- Login and Logout 15
- 12 CDR Manual 16
- Using CDR Search 17
- Logging In 18
- 14 CDR Manual 18
- CDR Manual 15 19
- 16 CDR Manual 20
- CDR Manual 17 21
- Running a Search 22
- CDR Manual 19 23
- 20 CDR Manual 24
- CDR Manual 21 25
- Group CDR Search 26
- CDR Manual 23 27
- Workgroup Statistics Search 28
- Search Results 29
- 26 CDR Manual 30
- Call Details 31
- Session ID Call Details 32
- Statistics (WG Statistics) 33
- 30 CDR Manual 34
- Exporting Records 36
- Printing Records 37
- 34 CDR Manual 38
- Data Storage 39
- Logger Service Configuration 40
- CDR Manual 37 41
- Testing the DB Dialog 42
- Limitations 43
- 40 CDR Manual 44
- CDR / Workgroup CDR Search: 45
- Typical Searches 45
- Example CDR Searches 46
- Sample CDR 47
- Searches 47
- CDR Records 48
- 46 CDR Manual 50
- Records and Data Schema 51
- Record Window for Call Info 52
- Records and 53
- Data Schema 53
- 50 CDR Manual 54
- Date of time interval 54
- 52 CDR Manual 56
- Workgroup Statistics Window 57
- 54 CDR Manual 58
- 56 CDR Manual 60
- Database 60
- Definition Type Specification 60
- Table 2: AGENTPERWGSUMMARY1 61
- Table 3: AGENTPERWGSUMMARY2 62
- Table 4: AGENTPERWGSUMMARY3 64
- Table 5: AGENTSUMMARY1 64
- Table 6: AGENTSUMMARY2 65
- Table 7: AGENTSUMMARY3 66
- Table 8: AGENTSUMMARY4 67
- Table 9: CDRMAIN 67
- 64 CDR Manual 68
- 66 CDR Manual 70
- 68 CDR Manual 72
- CDR Manual 69 73
- Table 10: WGRTSUMMARY 74
- 72 CDR Manual 76
- Table 11: WGSUMMARY 77
- 74 CDR Manual 78
- 76 CDR Manual 80
- Table 12: EXTINFORMATION 82
- Table 13: WGMEMBER 83
- 80 CDR Manual 84
- Glossary 85
- 90 CDR Manual 94
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