Altigen AltiContact Manager Version 4.6 Dokumentacja Strona 12
- Strona / 40
- Spis treści
- BOOKMARKI
- AltiConsole 1
- WARNING! 2
- TRADEMARKS 2
- Contents 3
- Warranty 5
- How to Obtain Service 6
- Effect of State Law 7
- Sales Outside the U.S.A 7
- Before You Begin 9
- Package Contents 10
- System Requirements 10
- Before Installing AltiConsole 11
- Installing AltiConsole 11
- AltiConsole Manual 4 12
- Getting Started 13
- Monitoring a Group Call Queue 14
- An example is shown here: 15
- AltiConsole 4.6 Manual 7 15
- Workgroup call queue 17
- Trunk Status View (Trunk tab) 19
- Speed Dial View (SPEED tab) 19
- Call States 20
- Keyboard Shortcuts 21
- Mouse Shortcuts 22
- Handling Calls 23
- Answering Calls 24
- Hold and Hold Pending 25
- Transferring Calls 26
- Blind Transfer 27
- Supervised Transfer 27
- Transfer to Auto Attendant 28
- Transfer to IVR 28
- Transfer to Voice Mail 28
- System Call Park 29
- Conference Calls 30
- Overhead Paging 31
- AltiConsole Manual 24 32
- To add a number: 36
- Group Setup 37
- Figure 8. Workgroup window 38
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